Legal
Privacy Policy
The short version: your prospect data never leaves your computer, and we could not read it if we wanted to. The only personal information we hold about you is what we need to sell you a licence and keep it working.
1. What the app collects — nothing
SIGNAL stores everything you put into it — prospects, phone numbers, emails, call notes, outcomes — in an encrypted vault file on your own device. That file is sealed with AES-256-GCM under a key derived from your password. We do not receive it, we cannot decrypt it, and there is no server holding a copy.
The app has no analytics, no telemetry, no crash reporting and no tracking of any kind. It does not phone home while you use it.
2. What we collect — the licence
When you buy SIGNAL we hold:
- Your name and email address, so we can send your download and licence key and reach you about your licence.
- Your order reference from Stripe.
- A device identifier — a one-way hash derived from your machine, used to lock your licence to one device. It is not reversible and does not tell us anything about your computer, its contents, or its location.
That is the whole list. We use it to issue and support your licence, to re-issue a key when you change machines, and to detect licences being shared in breach of the Terms of Service.
3. What we never collect
- Your prospect list, contact data, call notes or outcomes.
- Your vault password or recovery code. We never see them, and we cannot reset them.
- Your card details — those go directly to Stripe.
- Your browsing behaviour. The website sets no advertising or analytics cookies.
4. If you email us
If you fill in the form on the site or email us, we keep your message and address so we can answer, and so we can tell you when a new build ships if you asked for that. We do not sell it, rent it, or pass it to anyone for their own marketing. You can ask us to delete it at any time.
5. Who else is involved
- Stripe — payment processing. They receive your payment and billing details directly under their own privacy policy.
- Netlify — hosts this website and handles the contact form. Like any web host they keep standard server logs, which include IP addresses.
We use no advertising networks and no third-party analytics.
6. How long we keep it
We keep licence records for as long as your licence exists, and afterwards for as long as we need them for tax and accounting purposes. Contact-form messages are kept until they are no longer useful, or until you ask us to delete them.
7. Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Deleting your licence record will invalidate your licence, so we will confirm with you first. Depending on where you live you may have further rights under the GDPR, the UK GDPR, or state privacy laws such as the CCPA — including the right to object to processing and to complain to your data protection authority. We honour these regardless of where you are.
We do not sell or share personal information as those terms are defined under the CCPA, and we never have.
8. Security
The design does most of the work here: because your data stays on your device, there is no central store of prospect data for anyone to breach. For the licence records we do hold, we take reasonable measures to protect them. No system is perfectly secure, and we cannot guarantee absolute security.
9. Children
SIGNAL is a business tool and is not directed at anyone under 18. We do not knowingly collect information from children.
10. Changes
If this policy changes we will update the date above. Material changes affecting how we use information we already hold will be notified to you by email.
11. Contact
Any privacy question, or to exercise any of the rights above: help@pdcmediaa.com.
SIGNAL is operated from Florida, United States.